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What happens if my shipment gets lost or my garments are damaged during transport?

What happens if my shipment gets lost or my garments are damaged during transport?

Update Time:2022/5/17

ChenHong guarantees that your garments are securely packed and sent with the chosen shipping company but we don’t maintain any responsibility once your packages are out of our premises.  For this risk, we strongly recommend that you add insurance to your shipment.  You need to contact your shipping agent or freight forwarder for more details about your shipments.